Master Reputation Management Through Real-World Practice
Join our comprehensive 8-month certification program starting September 2025. Learn advanced techniques for managing business reputation and review systems through hands-on projects and industry mentorship.
Apply for September Cohort
Choose Your Specialization Track
Our program offers three distinct paths, each designed to match different career goals and experience levels. All tracks share core foundations but focus on specific industry applications.
Digital Reputation Strategy
Focus on strategic planning and crisis management for large organizations. Learn advanced analytics, stakeholder communication, and long-term reputation building across multiple channels.
Review System Management
Specialize in technical aspects of review platforms, automated response systems, and data analysis. Perfect for those interested in the operational side of reputation management.
Small Business Consulting
Learn to help local businesses build and maintain their online reputation. Covers practical tools, cost-effective strategies, and client relationship management.
Progressive Skill Development
Our curriculum builds systematically from foundational concepts to advanced implementation. Each module includes real client projects, giving you practical experience before graduation.
Foundation & Analysis
Understanding reputation ecosystems, audit techniques, and baseline measurement. You'll analyze real businesses and identify improvement opportunities.
Strategy Development
Creating comprehensive reputation strategies, setting measurable goals, and building response frameworks for different scenarios.
Implementation & Tools
Hands-on work with monitoring software, automated systems, and response management. Build your first complete reputation management system.
Advanced Practice & Certification
Work with real clients under supervision, handle crisis situations, and complete your certification portfolio demonstrating mastery of key concepts.
Assessment & Certification Process
We believe in practical demonstration over theoretical testing. Your progress is measured through real projects, peer collaboration, and professional presentation skills. By program end, you'll have a portfolio showing actual results from client work.
The certification requires successful completion of all modules plus a capstone project where you design and implement a complete reputation management strategy for a local business.
Project Portfolio
Document your work throughout the program, showing progression and learning outcomes.
Client Presentations
Present your strategies and results to real business owners and receive feedback.
Peer Collaboration
Work in teams on complex projects, demonstrating your ability to contribute effectively.
Capstone Project
Complete end-to-end reputation management implementation for a real business client.
Dr. Sarah Lindqvist
Join Our September 2025 Cohort
Limited to 24 students for personalized attention and meaningful project work. Applications open until August 15th, with early decision available for complete applications submitted by July 1st.