How We Got Here
Back in 2021, I was working with a manufacturing client who was getting destroyed by fake reviews. Traditional reputation companies kept suggesting the same tired strategies — more positive reviews, standard responses, social media management.
None of it worked. Why? Because they weren't looking at the actual data patterns. They weren't understanding the specific dynamics of how reviews spread in B2B manufacturing networks.
That's when we realized reputation management needed to become more scientific. Less guesswork, more analysis. Less generic tactics, more customized approaches based on real behavioral patterns.
Three years later, we've helped over 200 companies develop reputation strategies that actually move the needle. Because we measure what matters, not what's easy to measure.